Get in Touch
Ready to start your UK property journey? We're here to help.
Office Address
32 Kingsway
Holborn
London WC2B 6EX
United Kingdom
Working Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
About Our Office
Our office is located in Holborn, central London, with excellent transport connections. While most consultations take place via video call for client convenience, we welcome in-person meetings by appointment.
How to Reach Us
The best way to initiate contact is via email at [email protected]. In your message, please include:
- Brief description of your situation
- Which service interests you
- Your preferred method of consultation (video or in-person)
- Your general timeline
We'll respond with available appointment times and any preliminary questions to help us prepare for our conversation.
Getting to Our Office
By Underground
Holborn Station (Central and Piccadilly lines) is a three-minute walk. Exit onto Kingsway and head south. Our building is on the east side of the street.
By Bus
Multiple bus routes serve Kingsway including the 1, 59, 68, 91, 168, 171, and 188. The nearest stop is Kingsway (Stop KD), directly outside our building.
By Train
London Charing Cross and London Waterloo East are approximately 15 minutes' walk. King's Cross St Pancras is accessible via the Underground with one connection.
What to Expect
Initial Response
After you email us, we'll respond within one business day to acknowledge your inquiry and ask any clarifying questions needed to ensure we can help.
Preliminary Discussion
We often schedule a brief 15-minute phone or video call to discuss your needs and confirm which service best matches your situation.
Service Agreement
Once we've agreed on the appropriate service, we'll send a straightforward service agreement outlining deliverables, timeline, and pricing.
Scheduling
We'll arrange a time for your consultation or analysis work that fits your schedule, typically within one week of agreement.
Common Questions
Yes, we work by appointment only to ensure we can give each client our full attention. Please email us to arrange a meeting time.
Absolutely. Most of our consultations take place via video call, which works well for clients throughout the UK and internationally. We use standard video conferencing platforms that don't require special software.
We aim to respond to all emails within one business day, typically sooner. During particularly busy periods it may take up to 48 hours, but we always acknowledge receipt of your message.
No. Initial email correspondence and brief preliminary calls to discuss whether we can help are complimentary. Fees apply only to our formal consulting services.
That's completely normal. Tell us about your situation and what you're trying to accomplish, and we'll recommend the service that best fits your needs. We're happy to explain the differences between services.
Company Information
Smooth Mint operates as an independent property consultancy registered in England and Wales. We provide advisory services only and are not estate agents, mortgage brokers, or solicitors. We do not buy, sell, or manage properties, nor do we receive referral fees or commissions from any third parties.
Our independence allows us to provide objective guidance focused solely on our clients' interests. All advice is based on our professional knowledge and experience in the UK property market.
For specific legal advice, mortgage arrangements, or property conveyancing, clients should engage appropriate qualified professionals. We're happy to explain what different professionals do and when you need them, but we don't provide these regulated services ourselves.